Our Location
Rostrevor
South Australia, 5073
Contact Us
Physical Address
2 Doreen St. Rostrevor, SA 5073
Email Address
info@amberly.au
Phone Numbers
(08) 8336 8243
Send us a message
For general inquiries, use the contact form or chat and Customer Support will be in contact shortly
Customer Support
We’re here to help with anything you need — from product guidance to order support. Every message is handled with care by our small team in South Australia.
Email Support
For all enquiries, including orders, returns, and product questions:
info@amberly.auResponse time: 1–2 business days.
Phone Support
If you prefer to speak with us directly:
(+61) 8 8336 8243
Mon–Fri, 9:00 AM – 5:00 PM (ACST)
Adelaide, Australia
Common Enquiries
Order & Delivery
Assistance with tracking updates, address corrections, and delivery delays. Review our Shipping & Delivery page for timeframes.
Returns & Refunds
If your item arrived damaged or faulty, please email us your order number and photos. Note: We do not accept returns for “change of mind” once the product is opened. See our 30-Day Policy.
Product Guidance
- • Scent recommendations for your space
- • Reed care and performance optimization
- • Troubleshooting diffuser scent throw
Latest News
The Complete Guide to Elegant Reed Diffusers — How They Work, How Long They Last & How to Choose
Everything about reed diffusers: how they work, how long they last, what to look for, how to choose a scent, and how to style one — from Amberly, an Australian-designed home fragrance brand.
The Reed Diffuser Gift Guide — Elegant Australian-Designed Home Fragrance
Looking for a housewarming, wedding or thank-you gift that keeps giving for months? An elegant Australian-designed reed diffuser — porcelain, refillable, and beautifully long-lasting — is the gift that doesn't stop.
Reed Diffuser vs Candle: The Real Cost Per Day
How much does a reed diffuser really cost per day compared to a candle? With the Amberly porcelain reed diffuser at $219 AUD and a 480ml refill at $115, here is the honest maths.